| Power Line Contact | Sparking, buzzing, limb resting across wire or service drop | Stay 35+ ft away. Call Duke Energy (800-769-3766) / 911 first | |
| Piedmont Clay Root Heave | Mounded red soil, lifting root flare, sudden trunk tilt after rain | Evacuate fall path; do not anchor or cut; secure ground perimeter | |
| Trunk Split / Hanging Limb | Vertical crack in trunk union, suspended large branch over target | Keep family & vehicles clear; take photos from a safe angle | Urgent (Same-Day Response) |
| Roof or Structure Impact | Branch resting on shingles, damaged fascia, punctured roof deck | Document damage; contact insurer; request crane/rigging stabilization | |
| Overgrown Canopy / Deadwood | Branches rubbing roof, dead interior limbs, sunlight blockage | Measure approximate height; note access route through gates | Planned (Written Estimate) |
| Old Tree Stump & Flare | Exposed lawn hazard, fungal conks, mower interference | Measure diameter at widest point; check for underground utilities | Planned (Written Estimate) |